Maximising the use of, and access to, digital products and services.

Usability and accessibility impact each other.

Access to, and use of, digital products and services trumps all other product features and functions. If users cannot access or use your service effectively, the value of your offering is decreased and the purpose of the whole service is at risk.

We help with web accessibility and usability.

We help ensure websites, applications and digital services are designed, developed and maintained so that everyone can use them, as intended.

People should also be able to access them easily, regardless of the device, hardware, software, or any sensory or physical impairment.

Get better digital outcomes. Make digital services accessible and usable. This will help align users needs to your business goals.

We help organisations

Optimise, improve and comply

We collaborate with you, within the specific context of your organisational goals to improve digital services to customers, which:

  • increases customer satisfaction;
  • provides better return on your investment;
  • reduces risk and;
  • ensures compliance.

We’re focused on

Delivering better digital products and services

We focus on the relationship between your customers needs and expectations, your business goals and:

  1. Usability
  2. Web accessibility

Our services

We help organisations

Achieve better digital outcomes, by understanding and aligning business and users needs. We help deliver business goals and offer:

  1. Advice and strategy
  2. Audit and compliance
  3. Testing services
  4. Support and remediation

Our approach

Review, learn, test, validate, execute

We help organisations:

  1. make better things (resulting in more usable products) and
  2. make things better (improve products and services to end users)

”Accessibility allows us to tap into everyone’s potential.” 

― Debra Ruh


  1. What is exceedability?

    exceedability is a usability and web accessibility specialist consultancy based in Sydney, Australia.

Contact exceedability

If you’re seeking assistance with web accessibility or usability