What is usability?
Usability and website accessibility are closely related and often work together to ensure that a website is easy to use and accessible to all users, including those with disabilities.
Usability refers to the ease with which a user can navigate and use a website to achieve their goals. A website with good usability is intuitive and easy to use, with clear and concise navigation, relevant and useful content, and well-designed and functional features.
Usability covers a broad range of items in the digital world. Usability is the degree to which something is able or fit to be used, It can be summarised as:
Usability is the degree to which software can be used by specified consumers to achieve quantified objectives with effectiveness, efficiency, and satisfaction in a quantified context of use.
Source: Wikipedia
Usability by exceedability
We work with organisations to ensure digital products and services:
- Work for the broadest range of users.
- Meet, or exceed the needs of users.
- Are efficient to use, reducing time to accomplish tasks and increasing accuracy.
- Are easy to understand or learn
- Satisfying or delighting as many users as possible.
- Are compliant with legislation and standards.
The Double Diamond
A process model and design process that entails emphasis on problem analysis as the basis for creating a solution for an external client.
Need help with usability?
We help organisations improve the usability and accessibility of digital products and services.