Accessibility audit services

Know exactly where you stand on accessibility

A good accessibility audit does more than list problems. It gives you a defensible, evidence-based picture of your conformance, ranks every issue by impact, and turns it into a plan your team can deliver against.

Organisations come to us when they need certainty: ahead of a launch, in response to a complaint or procurement requirement, or because a new accessibility obligation now applies to them. Whatever the trigger, the output is the same - clear answers you can trust and a roadmap to compliance.

Why get an accessibility audit?

• Meet your legal obligations

  Australia’s Disability Discrimination Act, the Digital Service Standard and state government policies all expect WCAG conformance. An audit shows where you meet them and where you do not.

• Pass procurement and tenders

  Government and enterprise buyers increasingly require evidence of accessibility. An independent audit and VPAT give you the documentation to win that work.

• Reduce risk before it becomes a complaint

  Finding and fixing barriers proactively is far cheaper than responding to a discrimination complaint or an urgent remediation under pressure.

• Reach more users

  One in five Australians has a disability. An accessible product is usable by more people, ranks better in search and works better for everyone.

What we audit

• Websites and web applications

  Full assessments of navigation, forms, interactive components, dynamic content and content pages against every relevant WCAG success criterion.

• Mobile applications

  Native and hybrid iOS and Android apps, tested with VoiceOver, TalkBack and platform accessibility services.

• Documents and PDFs

  Reports, forms and publications assessed for PDF/UA and WCAG alignment, including tagging, reading order and structure.

• Design files and prototypes

  Early-stage reviews of designs and prototypes so accessibility issues are caught before they are built.

How our accessibility audit works

1. Scoping and planning

   We agree the standard, select a representative sample of pages, screens or documents, and confirm your compliance goals up front so the quote is fixed and clear.

2. Automated testing

   An initial sweep with industry-leading tools to catch common, high-volume issues efficiently across the sample.

3. Manual expert review

   Certified specialists evaluate every WCAG criterion by hand - the issues automated tools cannot detect, which is most of them.

4. Assistive-technology testing

   Real-world testing with screen readers, magnification, voice control and keyboard-only navigation to confirm the lived experience.

5. Reporting and prioritisation

   Every finding is documented with its WCAG reference, severity, evidence and a concrete fix, then ranked into a remediation roadmap.

6. Re-test on remediation

   Once your team deploys fixes we re-test the same criteria and update your conformance documentation to the validated position.

What you receive

• Detailed audit report with every issue tagged to its WCAG 2.2 success criterion and severity
• Conformance level assessment (A, AA or AAA) with an honest, defensible position
• Executive summary written for non-technical stakeholders
• Developer-friendly fix recommendations with code examples
• Prioritised remediation roadmap with effort estimates
• VPAT or accessibility statement content ready for publication
• A re-test of remediated issues to confirm they are resolved

Standards we audit against

Why ExceedAbility

Every audit is led by a named, certified accessibility specialist who stays with you end to end. Our findings are reproducible, our evidence is traceable, and our reports are routinely cited in Australian Government accessibility statements and remediation planning. You get independence, plain-English answers and a partner who can support you through the fixes, not just a list of problems.