We Help Solve Digital Accessibility Challenges
We optimise digital products and services to ensure accessibility and usability, so everyone has the opportunity to Exceed their Ability. From documents and collateral to websites and apps.
End-to-End Accessibility Services
Advice, audit and compliance, testing, support and remediation for documents, websites and apps.
Organisational Uplift
Transform your accessibility capability using the W3C Accessibility Maturity Model. Take our free 90-second self-assessment to get started.
Learn moreAdvice & Strategy
We help plan accessibility and usability improvements, embed accessibility into governance, procurement, and delivery practices.
Learn moreAudit & Compliance
We audit websites, apps, and documents for compliance with WCAG 2.2, EN 301 549, Section 508, and other global standards.
Learn moreAccessible Documents
We remediate documents of all types to meet WCAG and PDF/UA standards, from reports and brochures to forms and training materials.
Learn moreAccessibility Testing
We combine automated testing, expert reviews, and assistive technology testing to ensure real-world usability for people with disabilities.
Learn moreTraining
We deliver tailored accessibility training for teams across design, development, content, compliance, and leadership.
Learn more“A rising tide lifts all boats.”
John F. Kennedy, 1960 presidential campaign.
When accessibility improves the baseline experience, it creates inclusive outcomes that benefit every user, not just those with specific needs.
Helping You Understand Digital Accessibility
Digital accessibility addresses barriers across a wide range of abilities. We help organisations create inclusive experiences for everyone.
As the W3C Web Accessibility Initiative highlights, people experience varying degrees of auditory, cognitive, physical, speech, and visual disabilities, whether from birth, illness, injury, or age. Inclusive design benefits not just people with permanent disabilities but also those with temporary impairments and situational limitations.
Visual Disabilities
People who are blind or have low vision rely on screen readers, text enlargement, and high contrast to navigate digital environments.
Learn more →Auditory Disabilities
People who are deaf or hard of hearing face barriers when content relies on sound. Captions, transcripts, and visual alternatives provide access.
Learn more →Cognitive & Learning
Users with cognitive, learning, or neurological differences may experience difficulties with memory, attention, or processing information.
Learn more →Physical Disabilities
People with limited dexterity or mobility rely on keyboards, switches, or voice control instead of a mouse to interact with digital content.
Learn more →Speech Disabilities
People with speech impairments face barriers with voice-activated systems. Text-based alternatives ensure voice input is never the only option.
Learn more →Informed by the W3C WAI Diverse Abilities and Barriers resource and the W3C Introduction to Web Accessibility.
Free Accessibility Tools
Use our free tools to assess, understand, and improve your digital accessibility.
Accessibility Maturity Self-Assessment
Evaluate your organisation's digital accessibility maturity using the W3C Accessibility Maturity Model framework.
Free ToolWCAG Compliance Criteria Search
Search and filter all WCAG success criteria by level, principle, version, disability type and primary focus area.
Free ToolDocument Accessibility Guide & Tool
Create accessible documents with proper structure, headings, and alternative text using our step-by-step guide.
Free Guide & ToolAccessible Online: Learn The Basics (POUR)
Accessible Online platform and resources for learning about digital accessibility fundamentals.
Learning ResourceSecurity, Privacy & Accessibility (SPA) Framework
Explore why accessibility is the essential third pillar of digital compliance and why security and privacy mean nothing to a user who cannot access them.
Framework AnalysisAccessibility Statement Generator
Generate a compliant, professional accessibility statement tailored to your organisation.
Generate StatementAccessible Modals, Popups and Dialog Boxes
Live demos, code patterns, and WCAG criteria for building keyboard and screen reader accessible modal dialogs. Includes focus management examples and a common failures guide.
Developer GuideProduct Tours and Interactive Walkthroughs
How onboarding tours fail keyboard and screen reader users, with live accessible and inaccessible demos, a top 10 tool accessibility comparison, and code patterns.
Developer GuideDigital Accessibility Providers in Australia
Compare 50 digital accessibility providers across Australia by category and service type. ExceedAbility recommended first.
Market IntelAustralian Government Accessibility Index
Tracking accessibility, privacy and security statements across 198 Australian government departments, ranked by compliance score.
ResearchAccessibility software alone does not make your assets, tools, services or organisation accessible.
Having screen readers, testing tools, or other accessibility software does not mean your digital assets, services, or organisation are accessible. These tools help identify and support accessibility, but real accessibility requires intentional design, proper implementation, ongoing testing with real users, and an organisational commitment to inclusion. Tools are part of the solution, not the whole answer.
View Top 40 Accessibility Software ToolsWe Help Organisations Make Better Things And Make Things Better
We collaborate with you, within the specific context of your organisational goals to improve digital services to customers.
Improves Your Product
When digital products are accessible, they work better for everyone, not just those with disabilities.
Reduces Risk
Ensures compliance with WCAG, EN 301 549, and other standards to reduce legal and regulatory risk.
Increases Satisfaction
When digital content is easy to access and use, its value grows and its purpose truly shines.
Learn More About ExceedAbility
Lost Revenue
Australians spent $69 billion online in 2024. An estimated $14.8 billion in annual spending is at risk when digital experiences are not accessible.
Customer Abandonment
69% of disabled consumers leave inaccessible websites. 86% will pay more at an accessible competitor rather than struggle with a cheaper inaccessible site.
Legal Exposure
Under the Disability Discrimination Act 1992, inaccessible digital services can lead to formal complaints, investigations, and reputational damage.
Digital Inclusion Gap
People with disability score 9.5 points lower on the Australian Digital Inclusion Index. 47% report inaccessible content as a barrier, vs 21% of the general population.
View Sources and More Statistics View the Cost of Inaccessible Digital Experiences
Australian Digital Accessibility Compliance Deadlines
Key dates and requirements for government entities and their suppliers
New Digital Services
Digital accessibility compliance required for all new or replacement public-facing digital services delivered by government entities.
Existing Digital Services
Digital accessibility compliance required for all existing public-facing digital services. Agencies must report compliance to the DTA via the Investment Oversight Framework.
Government Suppliers at Risk
- All delivered content, documentation, products, and services must meet accessibility standards
- Non-compliant suppliers risk exclusion from government procurement and contracts
Not sure where your organisation stands? Take our free 90-second self-assessment.
Check Your Maturity LevelReady to Make Your Digital Presence Accessible?
Whether you need help with accessible documents, web accessibility, or usability, we're here to help every step of the way.
Contact ExceedAbility