Accessibility Statement for ExceedAbility

Our Commitment to Accessibility

Exceed Ability is committed to ensuring digital accessibility for people with disabilities. We strive to continually improve the user experience for everyone and apply relevant accessibility standards throughout our website and digital content.

As a company whose entire mission is helping organisations become more accessible, we practise what we preach. Our website is reviewed regularly against the latest accessibility standards, and we welcome feedback from all users.

Conformance Status

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, the current international standard for digital accessibility and the benchmark required by:

• Australian Government

  The Digital Service Standard and the Disability Discrimination Act 1992 require accessible digital services.

• European Standard EN 301 549

  The accessibility requirements for ICT products and services in the EU, which references WCAG 2.2 AA.

• US Section 508

  US federal accessibility requirements for electronic and information technology, aligned with WCAG 2.1 AA.

Our conformance status is partially conformant with WCAG 2.2 Level AA. We are actively working to reach full conformance. We identify and remediate issues through ongoing review cycles.

You can verify our conformance claim via the W3C WCAG 2 AA Conformance logo. You can also search and filter all 87 WCAG 2.2 success criteria using our free WCAG Criteria Search tool.

What You Can Do on This Site

We aim to make www.exceedability.com as accessible as possible. This means you should be able to:

• Navigate the site using screen readers, keyboard, and other assistive technologies
• Resize text up to 200% without loss of content or functionality
• Read content with sufficient colour contrast throughout
• Understand content written in plain, clear Australian English
• Access all functionality without requiring a mouse
• Skip repetitive navigation using the skip link at the top of each page

Technical Specifications

This website is built with accessibility in mind from the ground up, using:

• Semantic HTML5 with appropriate landmark regions (header, main, nav, footer, aside)
• ARIA attributes where needed to supplement native HTML semantics
• Logical heading hierarchy on every page
• Descriptive link text and image alternative text throughout
• Focus management for interactive components including accordions and modal dialogs
• Sufficient colour contrast ratios meeting WCAG 1.4.3 (AA) and 1.4.6 (AAA) where possible
• Responsive design that adapts across screen sizes without loss of content

Our website is designed to work with current versions of all major browsers (Chrome, Firefox, Safari, Edge) and operating systems. It is compatible with assistive technologies in common use.

Our Testing Approach

Our accessibility reviews are conducted by the same specialists who audit our clients' products. Our testing includes:

Known Limitations

We are aware of the following areas currently under review:

• Third-party embeds: Some third-party content (such as Cloudflare's CAPTCHA widget) may not fully meet WCAG 2.2 AA. We cannot control the accessibility of third-party components, but we select providers who demonstrate a commitment to accessibility.
• Legacy content: Some older pages are being progressively updated to align with our current accessibility standards.
• PDF documents: Older PDF documents in our downloads area may not be fully tagged. We are working to remediate these in line with our document remediation services.

If you encounter any issue not listed here, please let us know (see below).

Feedback and Accessibility Reporting

We genuinely welcome your feedback. If you experience any difficulty accessing any part of this website, or have suggestions for improvement, please contact us:

We aim to acknowledge all accessibility queries within two working days and to resolve confirmed issues as quickly as possible.

If you are not satisfied with our response, you can escalate to the Australian Human Rights Commission, which oversees the Disability Discrimination Act 1992.

Formal Complaints

The Australian Human Rights Commission (AHRC) handles formal disability discrimination complaints in Australia. You can lodge a complaint at humanrights.gov.au/complaints.

Additional resources:

• W3C WAI: Developing an Accessibility Statement
• W3C WAI: Introduction to Web Accessibility
• Disability Discrimination Act 1992

This accessibility statement was last reviewed in April 2026.