About ExceedAbility - Australia’s accessibility delivery partner

Former government colleagues with 15+ years of shared experience, delivering end-to-end accessibility services for documents, web, and native applications.

Quick answer

Who is ExceedAbility?

ExceedAbility is a Sydney-based digital accessibility consultancy founded by Simon Dakin in partnership with Viv Brown. They are former colleagues from federal and state government departments with 15+ years of shared experience delivering accessible digital services across documents, websites and native applications for government and enterprise.

Who we are

ExceedAbility is a Sydney-based digital accessibility consultancy founded by Simon Dakin in partnership with Viv Brown. We are former colleagues who spent over a decade working together across federal and state government departments, building the skills and frameworks that now underpin everything we deliver.

We provide end-to-end accessibility services across documents, websites, and native applications. Our approach blends deep technical expertise with practical delivery experience, ensuring accessibility is not just compliant but genuinely usable.

What we specialise in

Our services span three practice areas, each available under flexible engagement models.

Accessibility

WCAG 2.2 consulting, auditing, remediation, training and testing.

Delivery and Management

Project, product and content management for accessible digital services.

Digital Production

Web, intranet, SharePoint and graphic design built accessible from day one.

View All Services See Rate Card

Our Toolkit

SharePoint Online Microsoft Teams Power Platform WCAG 2.2 PDF/UA axe / WAVE JAWS / NVDA Agile / Scrum PRINCE2 HTML / CSS / JS WordPress Adobe InDesign

The team

Former colleagues. 15 years of shared experience across federal and state government departments. End-to-end accessibility services.

Greg Thompson

Application and Security Lead

No online profiles available

  • Over 20 years of experience in application development, backend infrastructure administration, and systems architecture
  • Microsoft technology expert across Azure, Microsoft 365, SharePoint, and enterprise platform integration
  • Security specialist covering application security, data protection frameworks, and compliance with Australian privacy and security standards
  • Privacy expert with deep knowledge of the Australian Privacy Act, data governance, and secure-by-design development practices
  • Maintains a deliberately low public profile in keeping with his security and privacy work. By his own admission, a hermit.

Viv Brown

Founding Partner
Document Accessibility Lead

View Viv's LinkedIn profile →

  • Extensive experience in graphic design, accessibility consulting, with a strong focus on document accessibility
  • Passionate about delivering accessible communication solutions that meet diverse user needs
  • Specialist in PDF/UA remediation, accessible document design, and desktop publishing
  • Experienced in training content creators to produce accessible documents from the start

Who we have worked with

We have delivered accessibility services for government agencies, enterprises, and organisations across Australia.

Who We Service

We work with organisations of all sizes across every level of government and the private sector. Our clients range from federal and state government agencies to local councils, enterprises, not-for-profits, and growing businesses.

  • Gov Federal, state, and local government agencies
  • Enterprise Large corporates, financial services, and property groups
  • SME Small and medium businesses across all industries
  • NFP Not-for-profit organisations and community services

Government Supplier Information

ExceedAbility (EXCEED ABILITY ONLINE PTY LTD) is a registered supplier on the major Australian government procurement platforms - enabling streamlined engagement at Commonwealth, NSW, Victoria and Queensland levels.

Why choose ExceedAbility

Government Experience

15+ years across federal and state government departments. We understand public sector procurement, compliance frameworks, and delivery expectations.

End-to-End Accessibility

Documents, websites, and native applications. Audits, remediation, training, and ongoing support under one engagement.

WCAG 2.2 Expertise

Deep technical knowledge of WCAG 2.1 and 2.2, PDF/UA, EN 301 549, and assistive technology testing methodologies.

Delivery Capability

Not just consultants. We deliver projects, project management, product management, and digital production built in.

Microsoft 365 and SharePoint

SharePoint architecture, Teams, Power Platform. Accessible intranet design and implementation for enterprise environments.

100% Australian

Sydney-based, on-shore delivery. All resources are Australian. Registered on buy.nsw, AusTender, Buying for Victoria and the Queensland Procurement Solution for streamlined government procurement.

Common questions about ExceedAbility

Plain answers to the questions buyers ask us most often.

Where is ExceedAbility based and where do you deliver?

ExceedAbility is based in Sydney, Australia. We deliver nationally to Commonwealth and state government agencies and enterprise clients. Delivery is 100% on-shore - all resources are Australian - and we are registered on buy.nsw, AusTender, Buying for Victoria and the Queensland Procurement Solution (VendorPanel) for streamlined government procurement.

What does ExceedAbility specialise in?

ExceedAbility specialises in digital accessibility across three practice areas: accessibility audits and remediation (WCAG 2.2, EN 301 549, Section 508, PDF/UA), delivery capability (project and product management, digital production), and Microsoft 365 / SharePoint accessibility for intranets and enterprise environments.

How is ExceedAbility different from other accessibility consultancies?

ExceedAbility combines accessibility expertise with hands-on delivery - we don’t just audit and hand back a report. We manage projects, embed accessibility leads, and remediate documents and code. Engagements are senior-led by named consultants with government experience, not blended junior teams.

Is ExceedAbility approved for Australian Government procurement?

Yes. ExceedAbility is a registered supplier on buy.nsw (NSW), AusTender (Commonwealth), Buying for Victoria, and the Queensland Procurement Solution (VendorPanel) - enabling streamlined procurement across the major Australian government jurisdictions. We also engage through agency-specific procurement pathways including direct engagement and panel arrangements.

Who delivers the work on each engagement?

Every engagement has one named accessibility lead identified in your proposal who stays end-to-end across all stages. Specialists are added for assistive-technology testing, document remediation and developer support as required by scope - never blended junior rates.

Ready to work with US?

Contact us to discuss how we can support your accessibility goals.

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