About ExceedAbility, Australia’s accessibility delivery partner
More than 15 years of government experience, delivering end to end accessibility services for documents, web, and native applications.
Who is ExceedAbility?
ExceedAbility is a Sydney based digital accessibility consultancy led by Simon Dakin. It was established with Viv Brown, whose early work on document accessibility helped shape the practice. We deliver accessible digital services across documents, websites and native applications for government and enterprise, drawing on more than 15 years of experience in federal and state government departments.
Who we are
ExceedAbility is a Sydney based digital accessibility consultancy led by Simon Dakin. It was established with Viv Brown, whose early work on document accessibility helped shape the practice. We deliver accessible digital services across documents, websites and native applications for government and enterprise, drawing on more than 15 years of experience in federal and state government departments.
We provide end-to-end accessibility services across documents, websites, and native applications. Our approach blends deep technical expertise with practical delivery experience, ensuring accessibility is not just compliant but genuinely usable.
What we specialise in
Our services span three practice areas, each available under flexible engagement models.
Accessibility
WCAG 2.2 consulting, auditing, remediation, training and testing.
Delivery and Management
Project, product and content management for accessible digital services.
Digital Production
Web, intranet, SharePoint and graphic design built accessible from day one.
The team
More than 15 years across federal and state government departments. End to end accessibility services.
Simon Dakin
Founder
Accessibility Lead
View Simon's LinkedIn profile →
- Professional Certificate in Web Accessibility (2016), studied under Professor Clayton MacKenzie and Scott Hollier at the University of South Australia (now the University of Adelaide), delivered in partnership with Media Access Australia
- Bachelor of Communications (Digital Media), University of Canberra (2006), and a Certified Product and Project Manager in PRINCE2, Agile and Scrum, with expertise in product ownership, business analysis and Lean delivery
- Since certification in 2016, in continuous practice across WCAG 2.0, 2.1 (2018) and 2.2 (2023), including audit method, assistive technology testing and PDF/UA remediation.
- Over 15 years of expertise in usability, web accessibility and digital inclusion, with a specialism in testing methodologies, accessibility audits and strategy development for inclusive design
- Experienced in SharePoint architecture, Microsoft 365, and project delivery for government and enterprise
Greg Thompson
Application and Security Lead
- Over 20 years of experience in application development, backend infrastructure administration, and systems architecture
- Microsoft technology expert across Azure, Microsoft 365, SharePoint, and enterprise platform integration
- Security specialist covering application security, data protection frameworks, and compliance with Australian privacy and security standards
- Privacy expert with deep knowledge of the Australian Privacy Act, data governance, and secure-by-design development practices
- Professional background and referee details are available to procurement teams on request.
Who we have worked with
We have delivered accessibility services for government agencies, enterprises, and organisations across Australia.
Environment and Heritage NSW Government
Communities and Justice NSW Electoral Commission Transport for NSW NSW Public Service Commission Dept of Climate Change, Energy, Environment and Water Landcom Orygen Criteria Corp GPT Group EventsAir Medwise Consulting
Who We Service
We work with organisations of all sizes across every level of government and the private sector. Our clients range from federal and state government agencies to local councils, enterprises, not-for-profits, and growing businesses.
- Gov Federal, state, and local government agencies
- Enterprise Large corporates, financial services, and property groups
- SME Small and medium businesses across all industries
- NFP Not-for-profit organisations and community services
Government Supplier Information
ExceedAbility (EXCEED ABILITY ONLINE PTY LTD) is a registered supplier on the major Australian government procurement platforms - enabling streamlined engagement at Commonwealth, NSW, Victoria and Queensland levels.
Why choose ExceedAbility
Government Experience
15+ years across federal and state government departments. We understand public sector procurement, compliance frameworks, and delivery expectations.
End-to-End Accessibility
Documents, websites, and native applications. Audits, remediation, training, and ongoing support under one engagement.
WCAG 2.2 Expertise
Deep technical knowledge of WCAG 2.1 and 2.2, PDF/UA, EN 301 549, and assistive technology testing methodologies.
Delivery Capability
Not just consultants. We deliver projects, project management, product management, and digital production built in.
Microsoft 365 and SharePoint
SharePoint architecture, Teams, Power Platform. Accessible intranet design and implementation for enterprise environments.
100% Australian
Sydney-based, on-shore delivery. All resources are Australian. Registered on buy.nsw, AusTender, Buying for Victoria and the Queensland Procurement Solution for streamlined government procurement.
Common questions about ExceedAbility
Plain answers to the questions buyers ask us most often.
Where is ExceedAbility based and where do you deliver?
ExceedAbility is based in Sydney, Australia. We deliver nationally to Commonwealth and state government agencies and enterprise clients. Delivery is 100% on-shore - all resources are Australian - and we are registered on buy.nsw, AusTender, Buying for Victoria and the Queensland Procurement Solution (VendorPanel) for streamlined government procurement.
What does ExceedAbility specialise in?
ExceedAbility specialises in digital accessibility across three practice areas: accessibility audits and remediation (WCAG 2.2, EN 301 549, Section 508, PDF/UA), delivery capability (project and product management, digital production), and Microsoft 365 / SharePoint accessibility for intranets and enterprise environments.
How is ExceedAbility different from other accessibility consultancies?
ExceedAbility combines accessibility expertise with hands-on delivery - we don’t just audit and hand back a report. We manage projects, embed accessibility leads, and remediate documents and code. Engagements are senior-led by named consultants with government experience, not blended junior teams.
Is ExceedAbility approved for Australian Government procurement?
Yes. ExceedAbility is a registered supplier on buy.nsw (NSW), AusTender (Commonwealth), Buying for Victoria, and the Queensland Procurement Solution (VendorPanel) - enabling streamlined procurement across the major Australian government jurisdictions. We also engage through agency-specific procurement pathways including direct engagement and panel arrangements.
Who delivers the work on each engagement?
Every engagement has one named accessibility lead identified in your proposal who stays end-to-end across all stages. Specialists are added for assistive-technology testing, document remediation and developer support as required by scope - never blended junior rates.
Ready to work with US?
Contact us to discuss how we can support your accessibility goals.
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