Digital accessibility services for Australian government and enterprise

End-to-end accessibility delivery for government agencies, enterprise organisations and software companies. From audit through to embedded capability - every engagement is scoped and structured to your specific requirements.

Quick answer

What accessibility services does ExceedAbility offer?

ExceedAbility delivers seven core accessibility services for Australian government and enterprise: WCAG 2.2 audit and compliance, document remediation, organisational uplift, training, consulting and strategy, project management, and assistive-technology user testing. A focused WCAG audit takes 3 to 6 weeks. Multi-phase compliance programmes typically run 3 to 9 months. Every engagement is scoped in writing during a 20-minute discovery call, with a fixed-price proposal returned within 48 hours before any work begins. Explore our free accessibility tools and guides, or contact our team to discuss your project.

How an ExceedAbility engagement works

Four predictable stages from first call to final handover. No surprise pricing, no scope drift.

  1. Discovery

    A 20-minute call to understand your specific needs, requirements and timeline. No cost, no obligation, and you’ll come away having learned something.

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  2. Proposal

    A written, fixed-price proposal covering effort, deliverables, dates and accountable lead. Returned within 48 hours of agreeing the scope of work.

  3. Delivery

    Audit, remediation, training, programme of work, or delivery of the agreed scope of work, with weekly check-ins if desired.

  4. Handover

    Final report, evidence pack, and a roadmap for what comes next. Retained support and validation audits available, with as-is and completion reporting on uplift programmes.

Want the bigger picture behind how we work? Three frameworks shape our thinking: the Accessibility Continuum maps the journey from inaccessible to fully conformant, the SPA Framework positions accessibility alongside security and privacy as a single duty of care, and the Knowledge Growth Cycle keeps capability improving long after delivery.

Last reviewed: May 2026

Looking for tools, guides and self-service resources?

Our Tools page has everything from the WCAG criteria search and maturity self-assessment to the top 40 accessibility software tools. No account required.

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Structured accessibility delivery for government agencies, enterprise teams and software organisations. Pricing is provided based on scope and delivery requirements - contact us to discuss your project.

Organisational Uplift

Transform your organisation’s accessibility capability with structured programs based on the W3C Maturity Model.

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Audit and Compliance

Comprehensive accessibility audits against WCAG 2.2 with prioritised remediation roadmaps.

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Document Remediation

Make your PDFs and documents accessible to everyone, meeting PDF/UA and WCAG standards.

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Training

Build lasting accessibility capability across your teams with customised training programs.

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Consulting and Strategy

Strategic guidance to embed accessibility into your organisation’s digital programs and procurement.

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User Testing

Real-world testing with people with disabilities using assistive technologies on your products.

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Project Management

Plans, coordinates and delivers accessibility initiatives on time, within scope, and aligned with compliance objectives.

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Product Management

Embeds within your product teams so accessibility is shaped into roadmaps, backlogs and acceptance criteria.

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Digital Producer

Hands-on creation, remediation and production of accessible digital content across web, documents and multimedia.

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Content Manager

Governance, editorial standards and QA workflows that keep accessible content consistent at scale.

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Web Design, Production and Management

Accessible websites built right from the start. Design, build and manage web experiences that meet WCAG and work for everyone.

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Intranet, Microsoft 365 and SharePoint

Accessible intranet and collaboration environments so every employee can access the tools, content and information they need.

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Graphic Design

Creative design for accessible documents, infographics, brand identity and marketing collateral that meets accessibility standards.

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Desktop Publishing

Professional layout and production of accessible publications, reports and templates using InDesign, Word and PowerPoint.

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Advice and Discussion

Not sure where to start? Talk to us about any accessibility question, any time. Free, no obligation, and genuinely helpful.

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Not sure where to start?

Use the Accessibility Navigator to find the right services, tools and guides for your role, access need or task in three quick steps.

Open the Accessibility Navigator

Common questions about our accessibility services

Plain answers to the questions buyers ask us most often.

Who does ExceedAbility deliver accessibility services for?

We deliver accessibility services for Australian Commonwealth and state government agencies, regulated-sector enterprises (financial services, health, education) and software companies - particularly those with WCAG 2.2 compliance obligations or accessibility procurement requirements.

How are accessibility services scoped and priced?

Services are scoped during a 20-minute discovery call. We return a written, fixed-price proposal covering effort, deliverables and timeline. Pricing is provided based on scope and delivery requirements - there are no published rate cards on public pages.

Can ExceedAbility deliver multiple services as a single programme?

Yes. Our most common engagements combine audit, remediation, validation, training and governance into a single delivery programme - typically 3-9 months in duration - with one accountable lead and written handoffs between stages.

Does ExceedAbility provide ongoing accessibility support after a project finishes?

Yes. We offer embedded accessibility leads, retained advisory support, and post-remediation validation audits. Many clients move from project-based engagements to retained capability once their core compliance position is established.

What standards do ExceedAbility accessibility services align with?

All services are aligned with WCAG 2.2 Level AA - the standard required by the Australian Digital Service Standard. We can also align deliverables with EN 301 549, Section 508, PDF/UA and the W3C Accessibility Maturity Model on request.

How quickly can ExceedAbility start work on a new accessibility engagement?

For straightforward audits and remediation work, we can typically begin within one to two weeks of a signed proposal. Larger multi-phase compliance programmes and government engagements start within four to six weeks, allowing for procurement, security and onboarding steps. Urgent work can be accommodated where capacity allows.

What deliverables are included in ExceedAbility accessibility services?

Every engagement produces written, citable deliverables. WCAG 2.2 audits include findings reports with severity ratings, remediation guidance and evidence packs suitable for DTA reporting. Document remediation includes tagged source files and PDF/UA-compliant outputs. Training engagements include recorded sessions, attendance evidence and post-training assessments. Uplift programmes include governance documentation, policy templates and capability roadmaps.

Ready to scope an engagement?

We scope before we quote. Contact us to discuss your project and we will explain which services are relevant for your needs.

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