Designing for neurodivergent users

Neurodivergence covers autism, ADHD, dyslexia, dyscalculia, Tourette's, dyspraxia and others. Around 15 to 20 percent of people are neurodivergent. The design choices that help them help every reader who is rushed, tired, multilingual, or new to your product.

What neurodivergence looks like online

Neurodivergent users do not share a single profile. An autistic user may want predictability and literal language. Someone with ADHD may need to scan, skip and resume without losing place. A reader with dyslexia processes text differently and benefits from clear typography. The shared theme is reducing cognitive load.

Common digital barriers

  • Walls of text.

    Dense paragraphs without structure are hard to scan or resume.

  • Inconsistent navigation.

    Layouts that shift between pages force the user to relearn each screen.

  • Ambiguous language.

    Idioms, jargon and figurative phrasing can be confusing or distressing.

  • Surprise interactions.

    Auto-playing media, popups and timed sessions disrupt focus.

  • Sensory overload.

    Animation, flashing, busy colour, and loud sound add up fast.

Design that helps

  • Clear, plain language.

    Short sentences. Active voice. Front-load the point.

  • Visible structure.

    Strong headings, bullet lists, and predictable layouts.

  • User-controlled pace.

    Pause, mute, extend session, and skip controls on every time-bound interaction.

  • Calm defaults.

    Animations off or reduced. Quiet colour palettes. Optional dense mode.

  • Reading aids.

    Adequate line spacing, generous paragraph spacing, and a serif/sans choice that doesn't force the reader to fight the font.

Who else this helps

Plain language, structure and pace controls help anyone who is rushed, tired, reading on a phone in sunlight, learning English, or returning to a long task. The features designed for neurodivergent users improve baseline usability for everyone.

Where this fits in WCAG

WCAG covers many of the relevant criteria: 1.4.8 Visual Presentation, 2.2.1 Timing Adjustable, 2.3.3 Animation from Interactions, 3.1.5 Reading Level, 3.2.3 Consistent Navigation. Several gaps (anxiety, focus, sensory load) are addressed at AAA or in complementary standards.

Make your product work for neurodivergent users

Accessibility audits, user testing with neurodivergent participants, and design reviews.

Request an Accessibility Review