Accessibility case studies: government, finance and enterprise outcomes
Selected engagements from across Australian government and enterprise. References available on request.
Can I see ExceedAbility case studies and references?
We publish detailed case studies only with client permission, so most engagements are not publicly listed. On a scoping call we can share anonymised outcomes and connect you with sector relevant references, particularly for Australian Government, financial services and regulated sector projects.
We publish detailed, named case studies only with a client’s written permission, so most of our engagements are not listed here. That is deliberate. Our work is confidential, business to business quality control, and few organisations want a public record stating that their digital services once fell short of a standard.
It is the single most common question we are asked, so we wrote about it in full. Where Are Your Testimonials? Why the Best Accessibility Work Is Confidential explains why public testimonials and named case studies are rare in this field, why that is a feature rather than a warning sign, and what genuine proof of competence looks like instead.
Instead of a wall of logos, here are representative outcomes by sector, anonymised to protect client confidentiality. To see the actual deliverables behind them, request redacted samples relevant to your sector.
Representative outcomes by sector
Government & Public Administration
- Challenge
- A website and document estate had to demonstrate WCAG 2.2 conformance ahead of a reporting deadline.
- What we delivered
- An independent audit using manual, automated and assistive technology testing, a prioritised remediation roadmap, and procurement ready conformance reporting.
- Result
- A defensible evidence base the team could hand to oversight and procurement, delivered to the deadline.
Financial Services & Insurance
- Challenge
- A regulated enterprise needed to reduce accessibility risk on a customer facing platform without exposing gaps publicly.
- What we delivered
- A confidential audit, developer ready fixes, and a retest to validate the corrections.
- Result
- Barrier reduction with documentation suitable for compliance review.
Education & Training
- Challenge
- A large library of learning documents was failing assistive technology users.
- What we delivered
- Batch document remediation to PDF/UA, accessible templates, and author training.
- Result
- A conformant document estate and a team able to maintain it within their own workflow.
Health & Human Services
- Challenge
- Essential forms and information had to work for people using screen readers and keyboards.
- What we delivered
- User testing with people who have lived experience of disability, paired with a WCAG audit.
- Result
- Usability issues fixed that conformance testing alone would have missed.
Information Technology & Digital Services
- Challenge
- A software vendor needed procurement ready evidence to compete for government work.
- What we delivered
- An independent VPAT or Accessibility Conformance Report backed by a real audit.
- Result
- Credible conformance documentation to support tenders and shortlisting.
Community & Disability Services
- Challenge
- A service relied on by people with disability needed to be accessible in practice, not just on paper.
- What we delivered
- A combined audit and user testing engagement, with a clear, sequenced fix list.
- Result
- An experience that worked for the people who depend on it, backed by evidence.
These are anonymised by design. The most useful proof is to see the work itself, so we provide redacted, real samples of our deliverables relevant to your sector, a transparent account of how we work, and confidential referee contacts matched to your sector for procurement and tender evaluation.
If you have a specific question right now, get in touch and we’ll respond within one business day, or request redacted samples to evaluate our work.
Common questions about our case studies and references
Plain answers to the questions procurement and steering teams ask us most often.
What kinds of organisations does ExceedAbility deliver for?
ExceedAbility delivers accessibility engagements for Australian Commonwealth and state government agencies, financial services and regulated sector enterprises, software companies and education providers, typically organisations with WCAG 2.2 compliance obligations or accessibility procurement requirements.
What outcomes do ExceedAbility engagements typically achieve?
Typical outcomes include independent WCAG 2.2 conformance documentation suitable for DTA reporting, prioritised remediation roadmaps that meet reporting deadlines, validated retesting of fixes, document estate uplift to PDF/UA, and embedded internal capability through training and governance kits.
Does ExceedAbility provide references for procurement?
Yes. We provide referee contacts for procurement and tender responses on request, matched where possible to your sector. Referees confirm scope, deliverables and engagement quality directly.
Why are most engagements kept confidential?
Many of our clients are government agencies and regulated sector enterprises with confidentiality obligations around digital programmes and procurement. We default to keeping engagements private and only publish detailed case studies after written client permission.
How do I request a case study or reference relevant to my sector?
Book a 20 minute scoping call and tell us your sector, obligation and deadline. We’ll bring sector relevant outcomes to that call and, where appropriate, follow up with a referee contact suited to your tender or procurement evaluation.
Need help sooner?
A 20 minute scoping call is usually enough to get started.
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