We are, at heart, an organisation that wants you to help yourself. Not because we are too busy to talk, but because the best accessibility outcomes come from teams who understand the work and can do most of it themselves. So we publish a lot, for free: interactive tools, application-specific guides, plain-English references, guidelines and Australian benchmarks. The more of it you can use without us, the better.
This post pulls the whole library together in one place. Bookmark it, share it with your team, and dip into whatever you need. And right at the end, the honest part: when self-help is not enough to reach the standard you need, we hope you will get in touch. That is exactly what we are here for.
New: four application-specific document guides
Most inaccessible documents are not made by careless people. They are made by capable people using everyday software with a print mindset, formatting for how a page looks rather than declaring what its content actually is. To tackle that head on, we have just published four new guides, each focused on the tool you actually work in:
- Microsoft Word accessibility guide - real heading styles instead of bold text, alt text, accessible tables, language and metadata, and how to export a tagged PDF that keeps it all.
- PowerPoint accessibility guide - unique slide titles, setting reading order in the Selection Pane, alt text for charts, contrast, captions, and why a poster-style slide falls apart for assistive technology.
- InDesign accessibility guide - mapping paragraph styles to export tags, the Articles panel for reading order, alt text via Object Export Options, and why InDesign output is almost always finished in Acrobat.
- Acrobat PDF accessibility guide - the tag tree, reading order, table headers, alt text, language and metadata, scanned-PDF OCR, and validating to WCAG 2.2 and PDF/UA.
They sit alongside our overarching document accessibility guide and the hands-on Common Document Accessibility Issues tool. If documents are your pain point, start there.
The common thread: a print mindset does not work online
Every one of those guides keeps returning to the same idea. For decades, a document had one destination: a printer. When the only output is paper and the only reader is sighted, all that matters is how the page looks. You can fake a heading with bold text, create space with empty paragraphs, and use a table to line things up. It prints perfectly.
Online, a screen reader does not see your page. It reads the structure underneath: the headings, lists, tables, alt text and reading order that tell it what each thing is. Bold text is just bold text. A layout table becomes a maze. An untagged PDF is, in effect, a picture of a document. The fix is the same in every tool: stop formatting how things look and start declaring what they are. We made the broader version of this case in accessibility isn't a button or an add-on.
The full self-service library
Here is everything, organised so you can find the right starting point fast.
Interactive tools
- WCAG Criteria Search - filter all 87 WCAG 2.2 success criteria by disability impact, level, principle and focus.
- WCAG 2.2 Quick Reference - a printable, scannable list of every criterion grouped by principle.
- Common Document Accessibility Issues tool - identify frequent Word and PDF problems with worked fixes.
- Accessibility Statement Generator - produce a compliant accessibility statement tailored to your organisation.
- Accessibility Tools List - our curated reference of automated and manual testing tools.
- Accessibility Navigator - pick a category, role and intent, and get pointed to the right resource in three steps.
- Accessibility Maturity Self-Assessment - benchmark your organisation against the W3C Accessibility Maturity Model in about 90 seconds.
- Web Accessibility Gap Counter - a live view of how many new sites launch without meeting standards.
Application and document guides
- Document accessibility guide - the master guide across PDF, Word, PowerPoint, InDesign and Excel.
- Microsoft Word, Microsoft PowerPoint, Adobe InDesign and Adobe Acrobat (PDF) - the four new application-specific guides.
- Document accessibility overview - why it matters and where most organisations get stuck.
Practitioner guides
- Accessibility for designers: 10 barriers - the common reasons accessibility gets deprioritised in design, with the evidence behind each.
- Accessibility for developers: 10 barriers - frameworks, focus and the ARIA trap.
- Modals, pop-ups and dialogs - building overlays that work with assistive technology.
- JAWS vs NVDA vs VoiceOver vs TalkBack - a side-by-side comparison and a role-by-role selection guide.
- Manual vs automated testing - coverage, cost, speed and the hybrid pattern every serious audit uses.
- Security, Privacy and Accessibility (SPA) framework - why accessibility is the essential third pillar.
References and guidelines
- WCAG Level A vs AA vs AAA compared - what each level covers and which to target, with the Australian legal context.
- Designing for disability - five disability groups and 20 personas mapped to the WCAG criteria they affect.
- Access-need deep dives: visual, auditory, cognitive, physical and speech disabilities.
- Accessibility glossary - plain-language definitions of the terminology.
- Accessibility statement guide - what to put in your statement and why each section matters.
- Tools and resources landing page - the full categorised tile grid.
Benchmarks and research
- Accessibility statistics and research - Australian and global figures with full source references.
- Cost of inaccessible digital experiences - daily Australian user data, failure rates and revenue at risk.
- State and Territory Accessibility Index - benchmarked performance across Australian government websites.
- NSW Accessibility Intelligence - targeted analysis for NSW government digital services and policy.
- Case studies - anonymised outcomes and the delivery framework underneath them.
Questions and wayfinding
- Frequently asked questions - common questions about accessibility, audits and engagement.
- Advice and discussion - a free, no-obligation way to talk through any accessibility question.
- Accessibility Navigator - if you are not sure where to begin, start here.
- The blog - the rest of our writing, including companion pieces on why tools alone don't solve accessibility and why overlays won't make you compliant.
When self-help isn't enough, contact us
The honest limit of any library is this: tools and guides help you do the work, but they do not do the work for you, and some of the work needs experience our pages cannot hand over. We are glad when a team reads a guide, fixes their documents and never needs to call us. We are equally glad when they reach the edge of what they can do alone and pick up the phone.
That edge usually looks like one of these:
- You need an independent, defensible result. An accessibility audit or audit and compliance engagement gives you a conformance position that holds up for procurement, a board or a regulator, with a re-test on fixes. For procurement specifically, see VPAT and Conformance Reports.
- You have a backlog bigger than your time. Our document remediation and web development and remediation services clear Word, PDF, PowerPoint, InDesign and code at consistent quality and predictable turnaround.
- You need real users in the loop. Automation cannot replace people. Our assistive-technology user testing puts screen reader, keyboard, voice-control and switch users in front of your product.
- You want it to stick. Training, organisational uplift and consulting and strategy embed accessibility into how you design, build, publish and govern, so new work is accessible on first release. We explore that journey in from reactive to resilient.
- You work in government. Our government accessibility support covers the Digital Service Standard, the DDA and procurement obligations across federal, state and territory agencies. See also how we work and how to engage us.
You do not need a project in mind to reach out. Advice and discussion is genuinely free and genuinely no-obligation, and a 20-minute discovery call is the easiest way to work out whether you can finish the job yourself or whether a hand would help.
Help yourself first. We built all of this so you can. And when you hit the standard you cannot reach alone, that is our cue, not your failure.